FAQs

Do you offer gift wrapping?
Gift wrapping is available for items that are purchased through the 'in-store pickup' option.

Where are 'in-store pickup' items collected?
Once your order is prepared for you, you will receive an email letting you know your items are ready for pick up. You can collect items designated as 'in-store' pickup at the Southwest Virginia Cultural Center & Marketplace located at One Heartwood Circle, Abingdon, VA 24201. Please contact visitorcenter@myswva.org or call 276.492.2400 if you have any questions. 

Who are the artisans that make the items?
Each of the items for sale have been handcrafted by local Southwest Virginia artisans who are members of the 'Round the Mountain: Southwest Virginia's Artisan Network. Juried members have the option to sell items at the Southwest Virginia Cultural Center & Marketplace. These members been approved and accepted by a jury of their peers and colleagues. 

How do I become an artisan?
Our members are part of the 'Round the Mountain: Southwest Virginia's Artisan Network. Individuals or businesses can become members for a small annual fee.