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Shipping & Returns

Returns Policy

SWVA Cultural Center and Marketplace allows customers to return unused merchandise or wholesale purchased items, when accompanied by a receipt, within 7 days of purchase for store credit or exchange only.

NO RETURNS ON CONSIGNMENT ITEMS.

 All returns will be credited against sales.


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Ticket Policy

ALL SALES ARE FINAL. No refunds or exchanges. In the event of a cancelation of the event for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management.